Terms & Conditions

These Terms & Conditions govern all sales, services, and use of the website operated by Jacob & Klooster Farms. By accessing, browsing, or placing an order through this website, you agree to be bound by these Terms & Conditions, along with our Privacy Policy.

Eligibility

By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or legal guardian.

Products and Services

All products and services displayed on this website are subject to availability. We reserve the right to limit quantities, discontinue products, or modify specifications without prior notice.

Orders and Acceptance

Placing an order on our website constitutes an offer to purchase. Orders are considered accepted only after confirmation is sent by Jacob & Klooster Farms. We reserve the right to refuse or cancel any order without assigning a reason.

Pricing

All prices listed on the website are in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. Prices may change at any time without prior notice.

Payment

Payments must be made in full at the time of placing the order. We use secure third-party payment gateways to process transactions. Jacob & Klooster Farms does not store your payment card details.

Delivery

Delivery timelines provided are estimates only and may vary depending on location, availability, or unforeseen circumstances. We are not liable for delays beyond our reasonable control.

Ownership and Risk

Ownership of goods passes to you only after full payment has been received. Risk of loss or damage passes to you upon delivery of the goods to the specified address.

Cancellations

Order cancellation requests must be made as soon as possible. Orders that have already been processed or dispatched may not be eligible for cancellation.

Returns and Refunds

Returns are accepted only for unused, unopened, and undamaged products, subject to approval. Refunds, if applicable, will be processed through the original mode of payment within a reasonable time.

Quality Assurance

If a product is found to be defective or damaged at the time of delivery, you must notify us immediately. We may offer a replacement or refund after verification.

Intellectual Property

All content on this website including text, images, logos, graphics, and design elements are the intellectual property of Jacob & Klooster Farms and may not be copied, reproduced, or used without prior written permission.

User Conduct

You agree not to use this website for any unlawful purpose or to upload, transmit, or distribute content that is harmful, offensive, defamatory, or infringes on third-party rights.

Limitation of Liability

Jacob and Klooster Farms will take all possible care, but will not be held liable for any injury that the visitor or his/her dependent may sustain during their visit to our property.

The visitor must acknowledge that the chosen activity is conducted at Jacob & Klooster farms property which is an environment controlled by natural elements. Therefore, the visitor will abide by all safety and will instruct children to follow all safety instructions, especially farm rule number 1: “look where you walk”. This indemnity applies to the visitor’s entire visit.

Jacob & Klooster Farms shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or purchase of products, to the fullest extent permitted by law.

Force Majeure

We shall not be held responsible for failure or delay in performance due to circumstances beyond our reasonable control, including natural disasters, strikes, government actions, or technical failures.

Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

Governing Law and Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. The courts of Chennai, Tamil Nadu, shall have exclusive jurisdiction.

Amendments

Jacob & Klooster Farms reserves the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on the website.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: info@jacobandklooster.com
Phone: